arrow4 Comments
  1. Heather
    Dec 17 - 4:45 pm

    If you do not want the email and text from USPS, what do you do to cancel the real mail notification alerts?

  2. sky
    Jan 06 - 8:47 pm

    You have to sign up for them in the first place. To turn them off, you go to the postoffice and give them a similar form asking to turn off the alerts.

  3. Susan
    Apr 29 - 5:23 am

    I cannot turn off the Real Mail Notification. I closed the PO box two months ago. I moved 3,000 miles away. I called the USPS location, but they don’t know how to turn it off either. I wish I had never signed up for this in the first place. Currently, I am on hold with the USPS.

  4. sky
    Apr 29 - 6:13 am

    My post office has a paper form that requests the alerts. They said I can fill it out again and “uncheck” the alerts box to turn it off. I’m not going to try that because I like the alerts on my box.

    Now, yours might be different if you are not the current owner of the box. Since they have a record, maybe they will listen to logic and let you turn alerts off. Clearly if you are receiving alerts the new owner has not turn on notification themselves.

    Then again, the current owner of the box should also be able to turn it off too, but they have no motivation to do that. Maybe they are nice folks and would help you. Get the form from your current office, and mail it, with a cover letter, to your old box with a note asking them to fill it out to cancel the alerts.

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