US Postal Service “Real Mail Notification” Comes Thru!

Woohoo! The US Postal Service [USPS] comes thru! They’re in the 21st century now!

I work from a home office and I’m one of millions of people in the US who have a post office box [POB or PO Box] for delivery of business mail, rather than having it all come to my house. One of the problems with having a “PO Box” is that I have to go to the post office to pick up the mail, and things don’t arrive every day. Usually there’s mail only one or two days a week.

So when the USPS announced earlier this month their “Real Mail Notification” service, I was really happy. Whenever they put mail into my PO Box they work some magic or other, and then I receive an email saying there’s mail in the box. Checks. Magazines. Legal notices. (LOL) Whatever. There are still a few things that simply must arrive in physical form, and not as email, so this is very useful.

They have an additional service where they (now) will accept FedEx and UPS shipments at the actual post office, then put them into a locker and notify me by email right away. So if I’m going to be out of town for a couple of days, or don’t want a shipment at the house, I can have it sent to the street address of the post office and they’ll accept it on my behalf.


  1. Heather says

    If you do not want the email and text from USPS, what do you do to cancel the real mail notification alerts?

  2. sky says

    You have to sign up for them in the first place. To turn them off, you go to the postoffice and give them a similar form asking to turn off the alerts.

  3. Susan says

    I cannot turn off the Real Mail Notification. I closed the PO box two months ago. I moved 3,000 miles away. I called the USPS location, but they don’t know how to turn it off either. I wish I had never signed up for this in the first place. Currently, I am on hold with the USPS.

  4. sky says

    My post office has a paper form that requests the alerts. They said I can fill it out again and “uncheck” the alerts box to turn it off. I’m not going to try that because I like the alerts on my box.

    Now, yours might be different if you are not the current owner of the box. Since they have a record, maybe they will listen to logic and let you turn alerts off. Clearly if you are receiving alerts the new owner has not turn on notification themselves.

    Then again, the current owner of the box should also be able to turn it off too, but they have no motivation to do that. Maybe they are nice folks and would help you. Get the form from your current office, and mail it, with a cover letter, to your old box with a note asking them to fill it out to cancel the alerts.

  5. JS says

    Some genius signed up for the service with the wrong number, Mine! Now I get a damn text message every day telling me there is mail in a PO box I don’t own. And there is no way to stop them!

  6. Fox says

    I had to wade through a number of customer service reps, but apparently, you email them at with “Unsubscribe” in the subject line and in the body, write a formal request for them to discontinue the notifications.

  7. Karin says

    Thank you for the unsubscribe information, Sky and Fox. Both suggestions sound very reasonable. I’ve been searching everywhere trying to find out how to stop email notifications. The local PO and 1-800-ASK-USPS don’t have any ideas, and the Internet is mostly just frustrated posts about it. I’ll try your suggestions, and if it works, I’ll post again to tell you and your readers.

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